Karthick Sweets & Snacks
Frequently Asked Questions
We offer a variety of traditional South Indian sweets and snacks including Kadalaimittai, Murukku, Mixture, Halwa, Sevu, Karuppati Mittai, and more.
Yes. We use high-quality natural ingredients such as groundnuts, sesame seeds, jaggery, and traditional recipes. We avoid unnecessary artificial additives.
Our sweets usually remain fresh for 30–60 days, depending on the item and packaging. Storage instructions will be provided with the product.
Yes, we deliver to most locations across India through trusted courier partners.
Orders are usually dispatched within 24–48 hours. Delivery typically takes 4–5 business days after dispatch, depending on your location. We always aim to deliver as quickly as possible
Add products to your cart and proceed to checkout. You’ll be asked to log in (if you haven’t already) before securely completing your payment.
We support secure online payments through PhonePe and supported payment gateways, including UPI, cards, and net banking.
Orders can only be cancelled before dispatch. Once shipped and tracking is generated, cancellation is not possible.
Please contact us within 24 hours of delivery with clear photos of the package and product. Our team will review and provide a refund or replacement if applicable. For more details, please visit our Refund / Return / Cancellation Policy page.
Approved refunds are processed to the original payment method and usually reflect within 5–7 business days.For more details, please visit our Refund / Return / Cancellation Policy page.
Since our products are food items prepared using traditional recipes, returns or refunds are not accepted for personal taste preferences or change of mind. Returns are only considered for damaged, incorrect, or spoiled items reported within 24 hours.
Yes, we manufacture and supply traditional sweets and snacks in bulk from our Kovilpatti production unit, serving retail shops, supermarkets, distributors, and exporters.
We provide 1 kg, 5 kg, and 10 kg bulk packs. Custom private-label packaging may also be arranged based on requirements.
Yes, we accept bulk orders for festivals and celebrations with special pricing and packaging. Please contact us at least 48 hours in advance so we can prepare your order fresh and on time.
You can reach our support team through:
📱 WhatsApp: +91 98421 72765
📧 Email: karthicksweets.kovilpatti@gmail.com
Or visit our Contact Us page for full details. Our team will respond as quickly as possible.